Do you want to make a difference?
Our Care Coordination Manager is an important role that brings great benefit to the lives of those asking for our help and support.
We are seeking a friendly and professional individual to join our team. They must be well-organised, have a background in care and enjoy a challenge. Excellent communication skills are essential as is a positive, can-do attitude.
What is on offer?
- Salary £27,000 – £30,000 depending upon experience
- 33 days holiday per year – increasing with experience + day off for your birthday.
- 37.5 hours per week – flexible hours to help fit your lifestyle.
- Split office/home working.
- Pension contributions.
- The opportunity to work with a talented, dedicated and friendly team.
About the Care Coordination Manager role
We are incredibly proud of our service and want to help maintain our client’s independence by providing the best care and support available. The Care Coordination Manager is a vital role, central to our business and key for the care and support that is so valued by our Clients.
We are looking for a friendly and professional individual to join our team. Someone driven to help others and make a difference. You will build strong relationships and be in frequent contact with all our team members to understand and manage their availability for work.
Working closely with colleagues, you will build and maintain an understanding of the Clients we support, including their needs and preferences. In matching Care Professionals to Clients, you will seek to create partnerships that fit well and work for the long term.
Liaising with team members to cover upcoming duties and placing regular duties, paying close attention to minimise the travel required whilst ensuring continuity of care. You must be an excellent communicator. Efficiently and effectively communicating to Care Professionals details of Clients and their care needs. Keeping Clients well informed in a timely manner about their care is paramount. Ensuring Clients know about the changes made and documenting this is important to the role.
We want someone that is proactive, with a can-do attitude. You must be motivated to find solutions and ways to make things happen.
It is important that you are professional, methodical and reliable.
Experience in the care sector is important since, you will need to be able to understand the issues being faced by those you speak with, supporting team members and Clients to deal with queries that they raise. As a calm individual, good at listening, you will respond well to the unexpected situations often experienced in domiciliary care. You will need to help provide occasional out-of-hours telephone support as part of a rota along with colleagues in the office team here at Gardiner’s.
Supporting and influencing the development of a positive work environment where great care is celebrated, and suggestions are encouraged and acted upon.
Being an ambassador for Gardiner’s, contributing fully and positively to the management of the service as a whole and our future direction.
Good basic IT skills are important – you’ll need to learn how to use our software and be confident to communicate digitally.
If you would like to apply, please email hr@gardinershomecare.co.uk to outline your experience and explain why you are well suited to this role and the Gardiner’s team.
If you have any questions, please do get in touch.