Arranging care and inviting people into your home to provide care and support can be a daunting prospect. We know that Homecare Reviews and feedback from people who have used our services can be incredibly reassuring and helpful. For this reason, we actively seek feedback from clients.
If you visit homecare.co.uk you can read over 120 reviews from our clients past and present - you will notice this is far more than other care providers listed. We also have nearly 50 reviews on Google and elsewhere online.
December 2021 - "The care provided by Gardiner's for our mother was outstanding. The staff were professional, calm, kind and thoughtful; not just to our mother but also supported family members who were involved in the day to day care of our mother. We had tried other care providers before Gardiner's, however, we made the right decision to go with Gardiner's."
December 2021 - "I thought the care that my dad received from Gardiner's was excellent. He has dementia and is a very eccentric character. I wasn't sure if any carers would be able to deal with his difficult behaviour. Gardiner's were fab and my dad developed a really special bond with certain carers that I wouldn't have dreamed was possible! I was so grateful for the two-and-a-half years that Gardiner's looked after my dad. His quality of life rocketed as a result.
November 2021 - "Amazing care provided. We found them very professional, caring and always helpful and supportive to both client and family. They were also very flexible as needs changed with my mothers care, and the app is very helpful to check in and see what kind of day the person being cared for is having."
October 2021 - "Gardiner's are a professional care agency. They provided friendly, caring staff who made time for my mother and took a personal interest in her life, family and care requirements. The use of the one-pass system made it easy for me to keep in contact with them and see the care being provided."
September 2021 - "It was a very good service from start to finish. The assessment was thorough and the assessor was very patient and understanding. The carer who was assigned to help my aunt was lovely. She was caring, patient, understanding and had a good sense of humour. The carer was reliable, always arriving on time, and checked what she was expected to do or what needed doing. We did not use the service for very long as my aunt's circumstances changed, but for the short time, we used the service I was confident my aunt was being well cared for."
We experienced a variety of carers. Most were excellent. One or two were merely good. My poor wife found just one carer difficult and we only had to feed this back and she never came again. One or two were outstanding including the one we saw most of.
Punctuality was always perfect. Comings and goings were unobtrusive.
I realise that this service, while good value for money, may be out of reach for many on financial grounds. However it enabled my poor wife to be as comfortable as possible at home right to the end, which was what she wanted. I am very grateful for that. Combined with strong support from District Nurses and our GP we were indeed fortunate."