Homecare Reviews and Testimonials

Arranging care and inviting people into your home to provide care and support can be a daunting prospect.  We know that Homecare Reviews and feedback from people who have used our services can be incredibly reassuring and helpful.  For this reason, we actively seek feedback from clients.

If you visit homecare.co.uk you can read over 150 reviews from our clients past and present.

Jane L (Daughter of Client) September 2023 – “Gardiner's provide wonderful carers who are kind, thoughtful and very professional. With their help, my mother was able to live at home despite her increasing frailty right to the end. The website kept me up to date with developments, which was much appreciated as I live abroad. The advice and help from the administrative team, with frequent reviews, was excellent. They are an exemplary service, and I would not hesitate to recommend them.”

James M (Son of Client) August 2023 – “I'd like to thank Gardiner's Homecare on behalf of our family on all the help and assistance they provided to my mother, while she got back on her feet. The care was absolutely excellent and top notch. All the carers were very professional, courteous, thorough and above all caring. My mum is doing well now and we are hopeful that she can now remain independent for many years to come. Thank you once again to all the team at Gardiner's.’

Matt A (Son of Client) August 2023 – “Gardiner's have been wonderful for my family. The caregiver staff were always attentive, patient and kind to my family member and the management team go out of their way to help with last minute requests. Can't recommend them enough. Thank you.”

Andrew H (Son of Client) July 2023 – “The care that my mother received from Gardiner's over several decades allowed her to fulfil her determined wish of living independently to the age of almost 101, despite her latterly having mixed dementia. The service was totally reliable throughout. Every single carer was always professional, thorough, supportive, tolerant and compassionate and they all became friends of the family. The carers also regularly went the extra mile, often volunteering to perform tasks outside their allotted duties. Communication with the administrative staff was always straightforward and obliging whilst the mobile app meant that the family were kept fully informed of Mother's wellbeing and care status at all times. We were always aware of when the next care visit was due and by whom. We would fully recommend Gardiner's Homecare and pay tribute to all their wonderful, dedicated carers. Their service over many years proved absolutely exemplary. Thank you Gardiner's.”

Kathryn C (Daughter of Client) July 2023 – “Carers gave individualistic care and were able to adapt to the needs of my mother who has Alzheimer's. My mother loved them coming and we as a family had confidence in the care and support that was given. Would highly recommend this agency and its staff who were all exceptional.”

William B (Husband of Client) May 2023 – “From the first moment that I met Gardiner's, I realised I was dealing with a truly professional organisation. They went into my request for care for my wife before agreeing to take us on.  At no time have they let me or themselves down by not providing everything they promised. Their whole attitude to my wife and her family was always full of empathy. This meant that we felt they were almost part of the family, as their sympathy and work dovetailed into our own approach.  My wife enjoyed the greatest level of care possible and this enabled her to live the final years of her life in some comfort and almost more importantly in a jovial atmosphere in which laughter played a most therapeutic part. She made great friends with the regular carers and I felt they shared mutual respect.  We have at no time questioned the wisdom of our decision.”

Chris G (Son of Client) May 2023 – “After many years caring for Dad and some years ago for Mum, myself and the whole family are so grateful for the exceptional care provided by Gardiner's Homecare.  Friendly, efficient, caring and hard working, is how I would describe all your staff, not phased by any situation they were confronted with. Dad will miss his dear friends from Gardiners, now he has gone into full time care, as will we. Thank you from the bottom of our hearts.”

Paul L (Son of Client) May 2023 “I can only say good things about the service Mum and the family received from the team at Gardiner's Homecare. The organisation initially was very clear and helpful from all the staff. The ladies that visited Mum were all so professional. They alerted us to any issues as they arose and completed their tasks always and on time. The online reporting was very helpful to us.”

Robert L (Brother of Client) April 2023 – “We knew the care period might be short because my brother was unwell. Gardiner's staff embarked on a series of tasks and initiatives to improve his situation. I am so pleased he was surrounded by so much positivity. The house was tidier, the kitchen was organised and the laundry was under control. My brother was brighter and more engaged than before. Thank you, Gardiner's staff!”