Homecare Costs - Our Charges
Our charges reflect the experience of our team and the quality of the services and support we provide. They enable us to recruit, train and retain the best team of Care Workers by paying them what they deserve.
Regular care duties that occur every week – our minimum duty charge is 1 hour.
Mon to Fri daytime (before 6pm): £39.50 per hour
Weekdays before (after 6pm) + weekends all day: £43.90 per hour
Regular night duties (10 hours)
For a sleeping night, the Care Worker needs a bed in a separate room and between 10pm to 6am, should receive at least 5 hours sleep with no more than 2 night calls otherwise it is a Waking night.
Sleeping nights
Monday to Thursday: £181
Friday, Saturday and Sunday: £203
Waking nights
Monday to Thursday: £236
Friday, Saturday and Sunday: £264
Ad hoc only care packages –For temporary packages, lasting less than one month, we require payment in advance.
Cancelling duties
- To cancel a visit or to terminate the service 28 days’ notice is required. During this period all scheduled calls will be chargeable.
If your care is suspended, owing to a hospital stay or for any other reason, you may pay a 50% retention charge to retain your team.
Bank holidays are charged at double the usual rate, as is Christmas Eve and New Years Eve.
Invoices and rosters are sent monthly by email, if you prefer to be mailed a hard copy there is a charge of £3 per invoice.
Payment of invoices is due within 7 days payable by direct debit – where this is not possible, a deposit equivalent to 2 weeks care is required and there is an admin fee of £3 week.
Other info
Please read our New Client frequently asked questions.
Here is the link to read and sign our terms.
Click here to find other home care providers that are members of the Homecare Association.
How much does a home carer cost per hour?
The price of home care varies. The cheapest approach will always be to source and directly employ a care worker yourself. A private carer won’t be registered or inspected. You will likely need to be responsible for their insurance and payroll as well as doing background checks and arranging cover when they can’t work.
Some care agencies will provide care for less than £30 / hour – do think about whether you are happy to have visits shorter than one hour – does this allow time for companionship? Also, reflected in the cost will be the support provided to clients and care managers – does the provider have a named care manager for every client? Will you receive the same carer at the specified time every week? Are the carer workers happy and paid well and at a fair rate?
Our homecare costs or charges reflect the experience and quality of service and support provided. They also enable us to recruit and retain the best team of Care Workers by paying them the pay they deserve.
More often than not, home care tends to be cheaper than going into residential care.