The people who run things.
The office team behind every Gardiner’s visit — the managers who plan the rotas, the coordinators who answer the phone, the trainer who works with our carers, and the directors who carry the regulatory responsibility.
The people behind every visit.
The office team behind every Gardiner’s visit, across our two branches.
Linzi Prendergast
Michelle McDonnell
Lianne Maguire
Leanne Edwards
Jacki Hoskins
Scott Lawson
Germaine Goswell
Jasmine Corbin
Abigail Hattingh
Sarah Pitson
Sasha Evans
Kirsty Lines
Why our carers stay.
The single biggest predictor of good home care is whether the same carer keeps turning up. Our carers stay an average of eight years. This is some of how.
We hire slowly.
We meet every carer in person. We take up references properly. Enhanced DBS checks are done before anyone is offered a role. We’d rather leave a vacancy open than fill it with someone we’re not sure about — and we have done.
We hire for character first and experience second. The skills can be taught; the temperament for this work can’t.
Properly employed, not subcontracted.
Every Gardiner’s carer is a PAYE employee with a contract, guaranteed hours, sick pay, holiday pay and pension contributions.
Carers are paid above the sector average, and mileage between visits is reimbursed.
Training that doesn’t stop.
New carers complete the Care Certificate plus our own induction before they go solo. They shadow an experienced carer first, then are shadowed themselves. Specialist training — dementia, end-of-life care, moving and handling, medication — is run in-house by our own training lead.
Mandatory training is refreshed annually, and we add new modules when the work calls for them.
We treat carers like staff.
Our carers stay an average of eight years, because they’re paid properly, supported by a real office team, and given consistent rotas with the same clients.
The result is the thing families notice first: the same familiar face turning up, week after week.
Have a quick chat with someone who’s actually here.
Five or ten minutes on the phone. No script, no pressure — just an honest conversation about what you're navigating and whether we can help.
Mon–Fri 7:30am–5pm · Out of hours, leave a message and we’ll call back.
