Service user resources

Sepsis

Sepsis – be aware

Sepsis or  blood poisoning can happen as a result of an infection or injury.  Our immune systems normally fight infection however sometimes it can attack our body’s own organs and tissues. Sepsis is a potentially life-threatening condition that can initially look like flu, gastroenteritis or a chest infection.  It can be treated if caught early. […]

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Silver Line

The Silver Line helpline for older people

The Silver Line helpline for older people in the UK now takes over 10,000 calls a week. It offers a free, confidential, 24-hour, 365-day-a-year helpline.  The helpline number is 0800 4 70 80 90, all calls are free.  It offers information and friendship and signposting to local organisations for support or social activities. The service […]

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Sight tests for those receiving care at home

Sight tests for those receiving care at home

The importance of sight tests for those receiving care at home By the time we are 65 years old, almost all of us will need to wear glasses or contact lenses.  Poor vision is a significant factor in a great many falls for people aged over 60 and that is one of the reasons why […]

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home fire safety

Home Fire Safety

If you or a loved one receives care at home, it is vital that you think seriously about Home Fire Safety. Most fires that involve death or serious injury take place in people’s homes. Free Home Fire Safety Checks Local fire services offer free home fire safety checks to the elderly, people with mobility issues, […]

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Telecare lifeline alarms

Telecare lifeline alarms

Telecare lifeline alarms provide a link to a control centre 24 hours a day.  Usually, the system will consist of a base unit connected to your phone line.  You can still use your phone in the normal way.  The base unit connects wirelessly to various alarms around your home.  If an alarm is raised, the […]

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key safes

Key safes – secure boxes for safe key storage

What are key safes? Key safes are small boxes that are secured to the outside of your property.  You store your keys in the safe and set a PIN number.  By giving the PIN number to people you choose they can gain access to your house without you coming to the door. Why use them? Perhaps […]

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Lions bottle

Lions bottle – important messages for emergency services

What is a Lions bottle? A Lions bottle is a simple idea.  People keep important personal and medical information in the bottle in a common location which emergency services will be aware to look for if needed. How does it work? An unused bottle will contain two stickers.  Put one sticker inside of the front […]

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Benefit checker for people receiving care

Benefit checker for people receiving care

Have you used a benefit checker for people receiving care – have you heard about the Independent Age Benefit Checker?  This simple, free-to-use, independent, and impartial tool can help you to check what benefits you may be eligible for. If you answer yes to any of the questions below, then you may be eligible to […]

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Macular degeneration

Macular Degeneration

Macular degeneration is the most common cause of visual impairment in older adults.  We all reach an age where our sight stops being perfect.  In the UK, it is estimated that over a quarter of a million adults suffer blindness because of Macular Degeneration.  It develops when the part of the eye responsible for central […]

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Fraud targetting elderly people

Fraud targetting elderly people

Please read below details about the TV Providers Discount Fraud targetting elderly people.  This type of fraud is nationwide. Since the beginning of this year (2018), there have been 300 Action Fraud Reports relating to this fraud. From the reports received, victims aged over 66 seem to be the most targeted. TV Providers Discount Fraud targetting […]

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Emollient Fire Risk

What is an Emollient Fire Risk?

What are emollients and what are they used for? Emollients are creams, ointments, lotions or gels and they can present an Emollient Fire Risk.  They are used to manage dry skin conditions such as eczema, psoriasis or pressure sores.  Pressure sores are a common problem for those who are relatively immobile.   Emollients are also used […]

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Hearing loss and care at home

Hearing loss and care at home

As we age many of us find that we suffer from hearing loss.  Conversation is key to social interaction – our independence can be dramatically affected by hearing loss.  This post aims to help with hearing loss and care at home. What is the impact of hearing loss? Imagine being gradually stripped of your ability to […]

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