Covid-19 has represented a serious threat to many of our clients and some members of staff.
We are proud that our staff were amongst the first to be vaccinated and have achieved an exceptionally high take-up rate (currently 92.5%). We have also suppoted many clients to receive their vaccines.
Our team continues to take weekly COVID PCR tests.
Infection control continues to be of key importance. All staff members have undertaken repeated training in relation to Covid-19, infection control, and the use of PPE.
All staff are provided with full PPE including disposable surgical face masks which will be through a care duty, along with disposable gloves and aprons which should be worn whenever needing to touch a client. Face shields may also be worn.
Every staff member is provided with alcohol gel. You will notice that Care Workers will frequently be washing their hands thoroughly with soap and water. We also regularly check that all clients maintain good stocks of soap, kitchen rolls for hand drying, and surface cleaner.
Our team are fully aware of the symptoms of Covid-19 and know what to do if they, or someone they live with, displays symptoms, or if they are informed by NHS test and trace that they are a contact.
At every care duty, staff record and confirm that they feel well and do not have any symptoms of Covid-19 and that they have practised the correct infection control procedures. Staff are asked to report immediately any client they visit is showing symptoms of Covid-19.
Government stay at home: guidance for households with possible coronavirus (COVID-19) infection
For any client with symptoms of Covid-19, or where they live with someone displaying symptoms, we will seek to find ways to help whilst avoiding contact that could lead to the spread amongst our staff and clients. If possible, we will suspend care for the short isolation period or adapt working ways to avoid close contact.
Throughout the pandemic, we have managed staff levels well. In the event of staff shortages, we will prioritise our attendance to those clients most in need of our support. We do urge all clients to have a backup plan for this possibility and will maintain close communication with you.
Thank you to all our staff and clients for their support during this difficult time. It is important to keep well and maintain high spirits. If there is something concerning you or even if you just want a chat, please do call and we will seek to help you.
More information about Coronavirus (COVID-19)
The Government guidance with respect to homecare provision is available online.