We fully recognise that Covid-19 has represents a serious threat to many of our clients. We are proud that our staff were amongst the first to be vaccinated and have achieved an exceptionally high take up rate.
Our team continue to take weekly COVID tests.
All staff members have undertaken repeated training in relation to Covid-19, infection control and the use of PPE. They are fully aware of the symptoms of Covid-19 and know to stay at home and self-isolate if they, or someone they live with, displays symptoms, or if advised to do so by NHS test and trace.
Government stay at home: guidance for households with possible coronavirus (COVID-19) infection
Infection control continues to be of key importance. Every staff member is provided with alcohol gel. You will notice that Care Workers will frequently be washing their hands thoroughly with soap and water. We also regularly check that all clients maintain good stocks of soap, kitchen roll for hand drying and surface cleaner.
All staff are provided with full PPE including disposable surgical face masks which will be through a care duty, along with disposable gloves and aprons which should be worn whenever needing to touch a client. Face shields may also be worn.
At every care duty, staff are asked to record and confirm that they feel well and do not have any symptoms of Covid-19 and that they have practised the correct infection control procedures. Staff are also asked to report immediately any client they visit is showing symptoms of Covid-19.
For any client with symptoms of Covid-19, or where they live with someone displaying symptoms, we will seek to find ways to help whilst avoiding contact that could lead to the spread amongst our staff and clients. If possible, we will suspend care for the short isolation period or adapt working ways to avoid close contact.
Throughout the pandemic, we have managed staff levels well. In the event of staff shortages, we will prioritise our attendance to those clients most in need of our support. We do urge all clients to have a backup plan for this possibility and will maintain close communication with you.
Thank you to all our staff and clients for their support during this difficult time. It is important to keep well and maintain high spirits. If there is something concerning you or even if you just want a chat, please do call and we will seek to help you.
More information about Coronavirus (COVID-19)
The Government guidance with respect to homecare provision is available online.