Coronavirus (COVID-19)

This webpage details the steps being taken by Gardiner’s Homecare in respect of COVID-19 Coronavirus – last updated 23rd Febraury 2021.

We know that our clients rely upon the help that they receive from Gardiner’s.  The role that domiciliary care workers play in helping those they support to stay fit, healthy and happy has been really important in minimising the pressure on the NHS.

Coronavirus (COVID-19)

We fully recognise that Covid-19 has represents a serious threat to many of our clients.  We are proud that our staff were amongst the first to be vaccinated and have achieved an exceptionally high take up rate.

Our team continue to take weekly COVID tests.

All staff members have undertaken repeated training in relation to Covid-19, infection control and the use of PPE.  They are fully aware of the symptoms of Covid-19 and know to stay at home and self-isolate if they, or someone they live with, displays symptoms, or if advised to do so by NHS test and trace.

Government stay at home: guidance for households with possible coronavirus (COVID-19) infection

Infection control continues to be of key importance.  Every staff member is provided with alcohol gel.  You will notice that Care Workers will frequently be washing their hands thoroughly with soap and water.  We also regularly check that all clients maintain good stocks of soap, kitchen roll for hand drying and surface cleaner.

All staff are provided with full PPE including disposable surgical face masks which will be through a care duty, along with disposable gloves and aprons which should be worn whenever needing to touch a client.  Face shields may also be worn.

At every care duty, staff are asked to record and confirm that they feel well and do not have any symptoms of Covid-19 and that they have practised the correct infection control procedures.  Staff are also asked to report immediately any client they visit is showing symptoms of Covid-19.

For any client with symptoms of Covid-19, or where they live with someone displaying symptoms, we will seek to find ways to help whilst avoiding contact that could lead to the spread amongst our staff and clients.  If possible, we will suspend care for the short isolation period or adapt working ways to avoid close contact.

Throughout the pandemic, we have managed staff levels well.  In the event of staff shortages, we will prioritise our attendance to those clients most in need of our support.  We do urge all clients to have a backup plan for this possibility and will maintain close communication with you.

Thank you to all our staff and clients for their support during this difficult time.  It is important to keep well and maintain high spirits.  If there is something concerning you or even if you just want a chat, please do call and we will seek to help you.

More information about Coronavirus (COVID-19)

The Government guidance with respect to homecare provision is available online.

Coronavirus (COVID-19) is an illness that can affect your lungs and airways.  The symptoms of coronavirus are a cough, high temperature and shortness of breath, loss of sense of smell or taste.  The virus starts with a fever, followed by a dry cough.  After a week, it leads to shortness of breath and some patients require hospital treatment.  These symptoms are similar to other illnesses that are much more common, such as cold and flu and so experiencing these symptoms does not necessarily mean you have the illness.  The current evidence is that most cases appear to be mild, those who have died appear to have had pre-existing health conditions.

What can you do to help stop viruses from spreading?

Viruses similar to Coronavirus (COVID-19) are spread in cough droplets that can’t live outside the body for very long and are very unlikely to be spread through things like packages or food.  So, what can you do to help stop viruses spreading?
  • cover your mouth and nose with a tissue or your sleeve (not your hands) when you cough or sneeze
  • put used tissues in the bin immediately
  • wash your hands with soap and water often – use hand sanitiser gel if soap and water are not available
  • try to avoid close contact with people who are unwell
  • do not touch your eyes, nose or mouth if your hands are not clean

If, as a Gardiner’s Staff Member or Service User, you have a question about Coronavirus (COVID-19) in relation to our service, please do contact us by calling 01183347474.

The Thames Valley Health Protection Team covers Berkshire, Buckinghamshire, Oxfordshire.  Their telephone number is 0344 225 3861 (option 1 to 4 depending on area) or for Out of hours advice 0844 967 0083.


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