Protecting the elderly at home against scams

Protecting the elderly at home against scams is important.  Scams are often targeted specifically at disadvantaged consumers or those in periods of vulnerability.  Scams typically are uninvited contact, making false promises to con victims out of money.  Contact might be made by email, letter, telephone, over the internet or in person.  The most common scans include:

  • fake lotteries
  • deceptive prize draws or sweepstakes
  • clairvoyants
  • computer scams
  • romance scams.

The criminals attempt to trick people with official-looking documents or websites and/or a convincing manner.  Their aim is to persuade the victim to pay a fee or other costs, or to buy an overvalued product, or make a premium rate phone call.  Scams affect the lives of millions of people in the UK who often feels shame and social isolation as a result.


Joe’s story has been recorded and kindly shared with Friends Against Scams by Durham Constabulary.

Friends Against Scams

Friends Against Scams aim to protect and prevent people from becoming victims of scams by empowering communities to “Take a Stand Against Scams”.  It was created to raise awareness by providing information about scams and those who fall victim to them.  This allows communities and organisations to understand and talk about scams prevention and protection.

Anybody can join Friends Against Scams and make a difference in their own way.  If you would like to help with protecting the elderly at home against scams, become a Friend Against Scams, complete the online awareness session or attend an awareness session.

As a Friend Against Scams, you gain knowledge about scams and take action to “Take a Stand Against Scams”.  Actions could include talking to people about scams, posting on social media, putting a post up and much more to help with protecting the elderly at home against scams.

Scam Marshals

Scam Marshals are people who have been targeted by a scam and want to take a stand against scams.  They do this by using their own experience to talk to others about scams or by sending any scam mail they receive to National Trading Standards Scams Team (NTS Scams Team).  For more information on Scams Marshals please click here.


Gardiner’s has applied to be a Friends Against Scams Organisation which means all of our team will receive training and become Friends Against Scams themselves.

You may be interested in the following organisations:-

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My grandparents Dorothy & Ivan (Gus) Gardiner established Gardiner’s in 1968. Dorothy & Gus were very inclusive and ran Gardiner’s as a family business – my mother, uncle & aunt have all been involved with managing the business. Read More